069: Scott Josuweit – Systemising Your Business For Success & How To Get Started With In Person Sales

July 30, 2022

“Balance. Balance. Balance. Enjoy your life – there is a time for hustle and a time for being with your friends & family.”

SCOTT JOSUWEIT

Hey everyone! It’s Sally here, from Studio Ninja. Today’s episode is all about Scott Josuweit.

Scott is a former 7th grade special education math teacher turned world renowned wedding photographer and educator. He has photographed over 400 weddings and is an ambassador for some of the largest companies in the industry – MagMod, SLR Lounge, Sprout Studio, PBSCO, and Visual Flow. Scott created his educational coaching brand Purpose & Process during the pandemic in 2020 when he saw a way to combine his two true passions – teaching and photography. Purpose & Process is aimed at helping photographers identify their core values and create systems that serve those values so photographers can earn more and work less.

Check out some of the biggest points from Scott’s interview below:

  • Scott’s journey in the Photography Industry
  • Why Scott chose Weddings
  • How to ensure you are consistent & systematised

  • How does being organised link back into your Marketing?
  • How Automation has changed the way Scott works
  • How to better serve your customers with In Person Sales

  • How to nail your SEO – the bits you need to know!
  • How to not be salesy
  • What a huge impact being organised can have on your business

  • The one thing that made a difference to Scott’s business!

How can our listeners ensure they’re consistent, they’re systematised in their business?

So number one, I really think this goes for anybody, no matter what point in their business they’re at, you need to have a CRM. And I’m not just saying that because I am on here. It is just the number one thing I tell everyone is right off the bat, you need a CRM. And for those of you who aren’t aware, I don’t know how you couldn’t be if you’re listening to this podcast, but CRM is our client relationship management tool, which basically helps us store your clients, the contracts, questionnaires, all those different things. And really, it’s just to keep things organized. I know some people are like, “I’m old school, I go with paper and this and this.”
And that can work for certain things. But when it comes to managing and running a business, you really need something more robust. And I know some people are like, “Oh, well it’s like $30, $40, $50 a month.” And I’m just like, “That’s pennies when you consider how much time it will save you.” And in the end, really just giving your clients a better experience. Well, I need to charge more as well. So it’s something that will pay itself back literally with one client. It will immediately take care of itself. So that’s really a great start because I will do a lot of those automations for you. That’s why I always tell people, “Why are you reinventing the wheel when there are tools out here like Studio Ninja that can do a lot of these things automatically for you?” So that is a number one, no brainer thing that I tell everyone one.
I always also hear a photographer saying like, “Well, I’m really, really busy right now. I don’t have the time to do this.” And I was just like, “Well, I would argue that you don’t not have the time to do this. You need to do it now because this will help you get back some time that you are lacking right now.” I always tell people, you’ve got to put in the time in order to get back the time. The way to build time in the future is to make time today to do things that will buy you back time in the future going forward. That’s literally the way that you can make your own time. I always tell people, “Automation is literally a way to buy back your time in the future.” So I always say, I hate to say it, but you can never say that you don’t have enough time because that just means that you have not put things into place that are helping you get back some of that extra time.

How does all of the organisation side of your business link into the more practical side?

Oh, it’s so complex. I can’t lie there. There’s certainly a lot to it. I think, I guess, one of my big things that I see with photographers in general is, and I hate to say this, but this is a lot of educators market tactics, meaning one off things of like, “Hey, do really well with your SEO and that will fix everything. You’re going to have leads in your inbox like crazy, or sign up for the knot and you’ll get all these leads and you’ll be fully booked up, and you’ll be great, or run Facebook ads.” There’s so many different little tactics that I feel like people talk about, and they kind of say that there’s going to be this one trick pony.

And the one thing I’ve found after doing this for 10 years now is, there is no one trick pony, and you really need a well balanced marketing plan when it comes to things. And that’s a mixture of free and paid. I know a lot of photographers don’t want to hear that you need to pay for advertising and marketing, but it’s true that you do. In case people aren’t aware, typically you want to be spending between 5% and 10% of your total revenue on paid advertising. And so if you are grossing, let’s say $100,000 a year, that means you should be spending between $5,000 and $10,000 on marketing, which I know sometimes people are like, “That’s a lot of money.”

It’s like, “Okay, well, if you spent that you still have $,00090 or $95,000. That’s still a lot of money left over there,” but we need to get ourselves in front of people. And especially during the pandemic, I think many people realised is certain forms of advertising just would not work for them. We are in very different times. And so I really believe in just having kind of a well rounded approach and keeping as much of that kind of as automated and simplified as possible. So let’s just say Instagram, we’re all on there. We all use it on a regular basis. What I see so many times is photographers basically they’re like, “Oh, I haven’t posted in a while. I should probably post.”

And then they go sorting through for like 30 minutes trying to find that one photo that they really want to share, but usually being like, “Oh, I hate that, I hate that, I hate that,” right? Because we’re all our worst enemy. And then they find that photo and they’re like, “Ah, shoot, what should I caption? I don’t know. I don’t know what were, what were those other vendors that were on that wedding with me? No, I need to go back in my email and check that out so I can make sure I can tag them.” And then, “Oh, I guess I should probably tag the location and hashtags.” And before you know it, you’ve spent an hour making a single post that, let’s be honest, is not going to get much reach. Maybe 100 people will see it if you’re lucky these days.

And it’s such an antiquated process because number one, you’re doing it manually, so that’s your time. I always tell photographers, “You need to think about, instead of just jobs themselves, think about your hourly wage.” That’s a huge thing. So whatever you would want to pay yourself per hour, imagine taking that out of your bank account and withdrawing it if you just spent an hour doing an Instagram post and all of a sudden you’re going to go, “Oh, I need to speed this up or automated, because I just lost $50 or $100,” or whatever it is. So for me, I’m a big fan of PLANOLY. That’s just the one that I’ve really connected with. I know a lot of others have as well.

And basically, after every shoot that I do, I take all of the photos that were for my blog post and I upload those to PLANOLY. And then what I do is I have my virtual assistant. I’m a big fan of them because I shouldn’t be doing these things as someone else can very easily do for me. And they go through and basically tag the vendors with one click, because everything is all set up and organised for me. They add all the hashtags with one click, and they type in the location.

And that way, all I need to do is simply go in there and write a little caption and I’m all set. So I can take care of basically all of the content from a wedding. So let’s say 50 photos. I could do all of that and have it all scheduled out over a whole span of time. I could do all of that probably within about an hour or so. So I’m a big, big fan of just trying to make that as easy as possible so I’m not spending my time in the trenches on little things like that there. So that’s just kind of one example.

What are your top tips for SEO?

Whether it’s been educators or I don’t know, I feel like it’s always been very kind of shoved down everyone’s throats about certain ways to do it and things like that. And I feel like it’s one of those kind of marketing techniques and tactics that is not a big sexy one because obviously, there’s no usual quick win to it. It’s a long term play. It’s technical. It’s tedious. I wouldn’t say I enjoy it by any means, but it is a really important part to running a long term business that’s bringing leads in the door. Well, of course, it’s great. I have tons of venue, planner connections, all of those things.
Instagram does great for me too, but let’s be real. What do we all do when we’re looking for something? We hop on Google and we search for it. So we want to be showing up there. And it is really important to show up somewhere towards those top pages because nobody’s digging down to page seven or so to look for anything there.
So when it comes to SEO, I find a lot of people over complicate it. And even a lot of the companies like website designers that say, “Oh, we’ll design your website and we’ll take care of your SEO for you too.” I just saw a friend’s website the other day. They were like, “Oh yeah, we took care of his SEO.” And I’m like, “You did? Because you could have fooled me by this hot mess of all these things over here.” I was like, “You never even used his main keyword phrase on his homepage. You never even tagged it. A very, very basic thing.” So it’s something that is not as complicated as I think most people realize.
And again, it’s a very systematized type of thing, which is why I’m guessing a lot of photographers don’t enjoy it, but it really is simple. It’s like, “Cool. Did you get your Google search console set up? Are you tracking your analytics? Are you making sure that the right pages are indexed and that certain other pages are not indexed? Did you describe images? Did you change up the titles of them, and are you using words that relate to your area on your website? It’s kind of basic stuff when you think about it. At the end of the day, Google just wants to see, “Oh, you’re a wedding photographer?
Cool. Where are you? And what is it that makes you special, and what are the places that you work at?” And if you tell Google those things in a clear way, by using certain taggings, well then all of a sudden, you’ll start moving up the food chain, so to speak. And after that, it’s just kind of rinse and repeat as you build out content. That’s the thing is just like Instagram and TikTok and everything, google wants content. And instead of making reels and making faces and doing dances, instead you have to type and write, which I know some people are like, “I’d rather just dance.” I’m like, “Cool. You go ahead and do that. I am not a dancing person. So I am not doing that. I will embarrass myself.”
So I would rather just go the SEO route and that’s been my play. And during the pandemic, I did a lot of work on my site and now it’s been nearly two years, but now it’s really starting to pay off. Like now, I’m just booked a $9,000 wedding and a $6,000 wedding within this past few days. So it can pay off. Is it always going to be like that every single week? No, of course not. But it does begin to pay off down the road. So it’s one of those strategies. Again, it’s not fun. It’s tedious, it’s a long term play, but when it really starts paying off, then it’s kind of on cruise control now for me. And I can kind of just sit back and let all these leads start coming in, and it’s been really wonderful.

Thank you!

Thanks again to you all for joining us and a huge thanks to Scott for joining us on the show!

If you have any suggestions, comments or questions about this episode, please be sure to leave them below in the comment section of this post, and if you liked the episode, please share it using the social media buttons you see at the bottom of the post!

That’s it for me this week, I hope you all enjoyed this episode.

See you soon,

Sally

About Scott Josuweit

Scott is a former 7th grade special education math teacher turned world renowned wedding photographer and educator. He has photographed over 400 weddings and is an ambassador for some of the largest companies in the industry – MagMod, SLR Lounge, Sprout Studio, PBSCO, and Visual Flow. Scott created his educational coaching brand Purpose & Process during the pandemic in 2020 when he saw a way to combine his two true passions – teaching and photography. Purpose & Process is aimed at helping photographers identify their core values and create systems that serve those values so photographers can earn more and work less.